We always offer a 30-day return policy on our products. If you’re not satisfied with your item or simply changed your mind, you can return it to us within 30 days completely free of charge. Please note, however, that this does not apply to custom-made products that have been resized or engraved.

Hailey’s is fully internet-based, and everyone who shops in our online store receives their jewelry shipped directly to them. This is also why we can offer such great prices.

All jewelry sold on our website and marked with OroRenew™ has been restored to a perfectly like-new condition. This means you get a piece of jewelry that is identical to a brand new one but at up to 70% lower prices. Plus, you’re making an environmentally friendly choice for future generations.

Purchases in our online store can be paid in installments with Klarna. For more information about installment payments via Klarna, visit their website.